Contact information

Contact Information

Chibi SnapCharms™ is operated by Chibi Charms LLC.

For order questions, product support, shipping concerns, damage claims, or other customer service needs, please contact:

Email: support@chibisnapcharms.com
Mailing Address: 1427 Belladonna Place #411, Saint Cloud, FL 34771
Website: https://chibisnapcharms.com

Please include your order number when contacting us about an existing purchase.

Customer service inquiries are reviewed during normal business days. Response times may be longer during weekends, holidays, and major product launches.

For damaged or incorrect orders, please review our Return & Refund Policy before contacting us so you can provide the photographs and information needed to process your claim efficiently.